Shipping Policy

This Shipping Policy explains how orders placed through Wellness & Spirit are processed and delivered.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received and the order has been accepted.

Business days do not include weekends or federal holidays.

Processing times may be extended during holidays, periods of unusually high order volume, severe weather, carrier disruptions, or other circumstances outside our reasonable control.

Shipping Rates

Available shipping methods and applicable shipping charges are displayed during checkout before an order is submitted.

Shipping rates may vary depending on the destination, package weight, selected shipping method, and carrier.

Delivery Estimates

Delivery estimates provided during checkout are estimates only and are not guaranteed unless expressly stated otherwise.

Once a package has been transferred to the shipping carrier, delivery timing may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Tracking Information

When tracking is available, customers will receive tracking information after an order has shipped.

Please allow sufficient time for the carrier's tracking system to update after receiving a shipping confirmation.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us immediately.

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Lost or Delayed Packages

If tracking indicates that your package has been delayed or lost, please contact us so that we can assist with reviewing the shipment.

A carrier investigation may be required before a replacement or other resolution can be provided.

Packages Marked as Delivered

If tracking shows that an order was delivered but you cannot locate the package, please first check the delivery location, surrounding property, household members, neighbors, or building management where applicable.

You may also need to contact the shipping carrier directly regarding the delivery.

Returned Packages

Orders returned to us because of an incorrect or incomplete address, refused delivery, or other customer-related delivery issue may require payment of additional shipping charges before the order can be reshipped.

Shipping Restrictions

We reserve the right to restrict or decline shipment to locations where the sale or delivery of a product is prohibited or otherwise restricted by applicable law, regulation, carrier requirements, or our business policies.

For questions regarding an order or shipment, please contact:

Wellness & Spirit
Email: wellandspiritconsulting@gmail.com